Last reviewed 10 July 2026
If you're placed by an agency and something's gone wrong with your tips, it's not always obvious who's responsible. Here's how the law splits it between the venue and your agency, and what to do next.
Last reviewed 10 July 2026
Something about who's deciding your case doesn't feel right. You're allowed to question that. This guide explains what counts as a genuine conflict of interest or a decision made too early, and how to raise it, whether you're mid-process or appealing afterwards.
Last reviewed 10 July 2026
If your employer becomes insolvent, you don't automatically lose what you're owed. The government guarantees specific payments, capped but real, and there's a clear way to claim them. Here's what's protected, what isn't, and how to get it.
Last reviewed 9 July 2026
The extra limits and protections that apply if a regular part of your working day falls overnight.
Last reviewed 9 July 2026
What records your employer has to keep about your hours and holiday, and why a poor record does not excuse hours they already knew about.
Last reviewed 9 July 2026
Whether time spent travelling for work counts towards your hours, and why that is a different question from whether it counts towards your pay.
Last reviewed 9 July 2026
The 48-hour week is averaged, not fixed, and you can be asked to opt out. What happens if you refuse, and how to withdraw an opt-out you already signed.
Last reviewed 9 July 2026
What actually counts as a rest break under the law, and what to do if your employer's idea of a break is not being interrupted.
Last reviewed 9 July 2026
Being invited to a disciplinary hearing is frightening. This walks you through exactly what happens, who is in the room, and what you can expect at each stage.
Last reviewed 9 July 2026
A hearing can feel like a courtroom drama in your head. It is really a conversation your employer has to have properly, and this walks you through it.
Last reviewed 9 July 2026
Been sent notes from a grievance or disciplinary meeting that don't match what was actually said? Here's how to challenge them properly, and why it matters more than it might seem.
Last reviewed 9 July 2026
Heading into a grievance or disciplinary process and need changes made so you can take part properly? Here's how to ask for reasonable adjustments, and what your employer has to do once you have.
