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Morrow v Safeway Stores plc

Being humiliated at work can be enough to end the employment relationship.

The ruling

Constructive dismissal claim upheld. Any breach of mutual trust and confidence is automatically repudiatory.”

If you were publicly humiliated, persistently undermined, or treated in a way that destroyed the working relationship, you may be entitled to resign and claim constructive dismissal. There is no minimum level of severity required.

  • The implied term of mutual trust and confidence is in every employment contract. Any breach of it, including a single serious incident, entitles you to treat the contract as ended.
  • A pattern of unreasonable behaviour over time can also amount to a breach, even where individual incidents seemed minor. The cumulative effect is what matters.
  • Timing is critical in constructive dismissal claims. Take advice before you resign. Continuing to work for a significant period after the breach can affect your ability to bring a claim.
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Read the full case

The situation

A manager reprimanded an employee in front of her colleagues. We do not know the full context of what was said. What we know is that it was public, it was directed at her, and it was the kind of thing that makes the people around you go quiet. She resigned and brought a claim for constructive unfair dismissal. The employer's position was that a single dressing-down did not amount to a serious enough breach to end the employment relationship.

What the tribunal found

The Employment Appeal Tribunal held in Morrow v Safeway Stores plc [2002] IRLR 9 that this argument missed the point. Employment contracts contain an implied term that neither party will act in a way calculated or likely to destroy mutual trust and confidence. That term is not a spectrum. There is no threshold of severity that must be crossed before a breach of it matters. Any breach of the implied term is automatically a repudiatory breach<breach of contract, which means it goes to the root of the relationship and entitles the employee to treat the contract as terminated.

Full citation

Morrow v Safeway Stores plc. [2002] IRLR 9. Employment Appeal Tribunal. 2002.

Last reviewed 26 June 2026