Burying your race complaint, then coming down hard on you later, can itself be discrimination.
“Constructive dismissalWhen your employer's behaviour is so serious that you feel you have no choice but to resign, the law may treat that resignation as a dismissal. The most common basis is a fundamental breach of the imp... succeeded; £18,975.55 awarded for race discrimination and harassmentUnwanted behaviour related to a protected characteristic, such as your sex, race, disability, age or religion, that violates your dignity or creates an intimidating, hostile or humiliating environment....”
Sitting on a race complaint and then disciplining you for something unrelated and minor is a combination that can itself count as unlawful discrimination.
- Write down what was said and when, especially if a colleague acknowledges that a comment or behaviour was racist.
- A disciplinary step that skips a stage your contract or employer's procedure normally requires is a warning sign, always worth raising.
- A complaint that went nowhere, followed swiftly by disciplinary action, is worth raising with a specialist before you decide what to do next. They can help you assess whether you have a claim.
The situation
A young bar tender of mixed Arab and Black heritage was repeatedly called by the name of the only other woman of colour on the team, as though the two of them were interchangeable. A colleague openly acknowledged, laughing, that a remark connected to this was "literally racist." She raised an informal grievanceA formal complaint raised by an employee against their employer, triggering a legal obligation to investigate and respond. about what had happened, and her employer let it drift without a proper investigation or a single follow-up, until it was as though she had never raised it at all. Months later, she was given a written warningA formal sanction issued after a disciplinary process, recorded on your file for a set period. It is not a dismissal, but it can be used as a prior warning if a further disciplinary matter arises duri... for lateness that skipped the verbal warning her contract said should come first.
What the tribunal found
The tribunal found that the written warning was connected to unconscious race bias. Combined with the mishandled grievance, this breached the implied termA term that forms part of your employment contract even though it is not written down. The duty of mutual trust and confidence is the most important implied term, but others include the duty to pay wa... of trust and confidence that every employer owes its staff, entitling her to resign and treat herself as constructively dismissed under section 39(7) of the Equality Act 2010The main piece of legislation protecting employees from discrimination at work. It covers nine protected characteristics including age, disability, sex, race, and religion, and makes it unlawful for a.... She was awarded £18,975.55 in total. Most of that was a compensatory awardThe main part of an unfair dismissal award, calculated to cover your actual financial loss. It is not automatic and can be reduced, including to nil, if the tribunal concludes you would have been dism..., lifted by a 10% uplift because the employer failed to follow the ACASThe Advisory, Conciliation and Arbitration Service. A public body that provides free, impartial guidance on workplace rights and disputes, and runs the mandatory early conciliation process before any ... disciplinary Code. On top of that she received £12,000 for injury to feelingsA head of compensation in discrimination claims that recognises the distress and hurt caused by discriminatory treatment, separate from any financial loss. The amount is assessed using the Vento guide..., plus interest.
An employer does not have to slam the door on your complaint to fail you. Leaving it to quietly die, without ever investigating it properly, is a failure in itself, and a tribunal can treat it that way.
Watch what happens afterwards too. A written warning that skips a verbal one first is a process failure on its own, even before you factor in a complaint sitting unresolved in the background. Combined with an ignored complaint, it can be evidence that something less visible, and unlawful, was driving the decision. Keep a running note as things happen. A dated line for what you raised, in your own words, is worth having. If a response never came, note that too. That record is what turns a feeling into evidence.
None of this is easy to piece together on your own, especially while you are still working there and still relying on the wage. This pattern, a complaint that went nowhere followed by disciplinary action that skipped a step it should have followed, is a signal worth acting on. Talk to a specialist before the disciplinary process finishes, not after. They can help you work out whether what happened to you crosses the line into discrimination, and what your options are, including resignation and a constructive dismissal claim.
Yousif v Defaqto Leisure Ltd t/a Terrace NQ. Case 2402407/2024. Employment Tribunal. 15 December 2025.