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Case law
Crisp v Iceland Frozen Foods Ltd [2012] EqLR 618

Your employer may have to let a family member support you at a disciplinary hearing.

The ruling

“Failure to make reasonable adjustments, disability harassment, direct discrimination, constructive dismissal”

A blanket companion policy can itself be discriminatory if it leaves a disabled employee without the support they need. Your employer has to look at what you actually need, not just apply the same rule to everyone regardless of disability.

  • Explain clearly, and ideally in writing, why you need a particular person to accompany you and what they would help with.
  • Write down what you asked for and how your employer replied. That record can matter if you end up disputing the decision down the line.
  • If your employer refuses and the hearing could affect your job, get advice before the meeting rather than after.
Read the full case

The situation

An employee who had disclosed a history of panic attacks when she was hired later had an extended period of sickness absence. Her employer called her to a disciplinary hearing about that absence. She asked to bring her husband instead of the usual companion options, because he understood her condition and would know what to do if she had a panic attack during the meeting. Her employer refused, because its policy said a companion had to be a colleague or a trade union representative.

What the tribunal found

The tribunal held that the employer's companion policy put the employee at a real disadvantage compared with someone who did not have her disability, because no colleague or union representative on offer knew how to support her through a panic attack. Allowing her husband to attend instead would have caused the employer no real difficulty beyond a departure from its usual policy, so refusing was a failure to make a reasonable adjustment under the Equality Act 2010. The tribunal also found related conduct during the process amounted to disability harassment and direct disability discrimination. Separately, it found the employee had been constructively dismissed.

Full citation

Employment Tribunal, 2012

Last reviewed 11 July 2026